You might as well sit this one out until Sega fixes it.
Universe 2 on the PC/Ps2 servers has crashed today, it suspiciously happened around the time of an alleged room hacking incident. The details as to what the hack can and can't do is fuzzy but we ask people to close their shops and lock their rooms until further notice. People have migrated to Universe 1 for the first time since Phantasy Star Universe. About 45 minutes later, Universe 1 and Universe 15 crashed as well. Ruby Eclipse from PSU Boards requested that anyone who has had their items stolen, to report it to Sega using the Incident Report form. If you do not report your stolen items, Sega will likely not look into it.
To protect your items, head to the Room Decorations Shop on the 2nd Floor of the Guardians Colony, and purchase the "Close Shop" remodling ticket.
There have been no official information about a rollback or how players will be compensated for their loss of items.
On Day 2 of the crazy hacking fiasco, Sega was still on vacation and nowhere to be found. Players who have had enough with these recent events have started their own protest of sorts against the individuals. They pose in fat rappy costumes while chasing and shouting after them.