GM Edward posted an announcement today that they are aware of the recent thefts of player shop items. The affected players had their items deleted from their shop. No announcement has been made for a rollback or compensation at this time.
We have received a number of reports recently of attacks on player shops for the PC/PS2 severs. We want to let everyone know that investigations for this are ongoing, and we will continue to take whatever actions are necessary to ensure the security of player accounts.
It would be a prudent measure at this point for players to lock their shops. If it was me, and there had been reports of these sorts of attacks, it’s the measure I would take. While I hate to encourage paranoia in this game—we’re all supposed to be having fun here, right?—this is a serious issue and no one wants to see any unnecessary damage to player accounts inflicted. “Lock your doors” should be a reasonable (and simple) security measure.
With regards to players who believe they have been affected, please report directly to help.sega.com. We will continue to investigate this issue. We’ll be working closely with the development team to find ways to deal with this and we will keep the community in the loop as best
