Deleting an AIM or AOL Screen Name Account
Posted 1 year, 11 months ago at 6:00 PM. 125 comments
Posted in Cancel Aim.
Many people ask if its possible to cancel or remove your AIM or AOL screen name and account.
Depending on which account you have, you may or may not be able to completely cancel your account
If you have..
- A Free AIM Account: You MIGHT be able to cancel.
- A Free AOL Account: You WILL be able to cancel.
- A Paid AOL Account: You WILL be able to cancel.
Cancelling your Paid AOL Screen Name
- Head over to Cancel AOL
- Look for “Cancel My Billing” on the right sidebar
- Press Continue.
Cancelling your Free AOL Screen Name
- Head over to Cancel AOL
- On the sidebar, click on “5.How do I cancel my free member account”
- In the message box that pops up click the blue link that says “here”
- Click on Cancel on the next page.
- Be sure to checkmark “…you do not want your account to be converted to free“
- Alternatively download the AOL Cancellation Form (mirror) and follow it’s instructions.
- You can mail the form to:
AOL LLC, PO Box 65100 Sterling, VA 20165-8800
New method of Cancelling your AIM screen name
We are currently testing a new method of cancelling your AIM screen name. According to commenter Mike, there is a website which details instructions on terminating your AOL account, it seems this might also apply to AIM screen names. Head over to AOL Termination UK and follow the instructions there. If you sent them an email and can not login to your AIM account after five days of waiting, post back in the comments section.
Fake “Cancelling” your Aim Screen Name
- Open AIM 6
- Click Aim then Sign Out (If your Online)
- Click on a Screen Name
- Uncheck Remember Me
- Uncheck Remember Password
- Press Delete On your Screen Name
For Aim Users only: If you followed the first step, your screen name will now be removed from Aim’s drop down list. However, there are few important things you should remember. Screen names will eventually become deactivated due to inactivity. This means you should never log into the screen name at all. This includes checking Email and posting on AOL’s message boards. Each time you sign on, you initially reset the clock for the screen name to become deactivated.
Another way to getting your AIM Screen Name deactivated is a bit more nefarious as it requires you to do a Terms of Service violation. Essentially once you have done a Terms of Service violation your account will most likely become suspended and nobody will ever be able to sign on or use it again. This is until AOL dumps the inactivated and suspended screen names, which can take years before its placed back into rotation. Most of the time this never happens for suspended screen names.
I am trying to get AOL to NOT cancel my now free account. They keep sending me threatening emails that they will cancel my account if I don’t resubmit payment information, but I have been a free user for about 6 months now. Is this deliberate? Or a computer glitch? Does anyone else have the same problem?
It could be phishing too.
I made a screen name at aol.com, and now i have NO clue how to delete is there a way to?
Well this whole post tells you exactly what to do, so you might want to reread the section that says cancelling your free AOL screen name.
I just find this really strange that you cannot delete a screen name…..
Its some old rule AOL does so that someone can’t impersonate you but they don’t say when they are dumping screen names.
I did read and re-read the directions above on how to cancel my free AOL Screen Name and it kept sending me to a Copyright Infringement page. I don’t feel like calling or mailing the request since this is the Internet and you shouldn’t have to go through analog steps do delete a digital id. I sent my request through the copyright infringement page and stated that their cancellation policy sux! Wanted to let everyone know that I did follow the above directions and in true AOL form it didn’t go as expected.
Thanks
LoL the copyright infringment page is just for Copyright infringement. I’d just call them and let them know.
Dude this damn thing dosent work!! What the hell!
How do I delete my account?
How do I delete my account? I read the thing 10 times!!!
Which Account are you deleting AIM or AOL?
I am tring to delete my aim account not my yahoo how do i do it i don’t want to delete it off my aim i want to delete the entire screen name. So i don’t have aim mail or aim at all please get back to me when you get a chance
tina
ok, i have the aim 6.8 and want to delete it – I’ve read your thing over and over but I just keep being sent to the copyright infringement page. Why can’t I delete this sucker????? It’s awful!!!!!
You can delete Aim 6.8 by going to Control Panel > Add/Remove Programs and Select Aim.
i have aim on my computer and im wanting to delete it because i have someone getting on starting a bunch of crap with all my buddies on it and i seen my messages had pics sent to them so i know they have been on it but im wanting everything off i dont my screen name to exist anymore is there a way to get rid of it completely??
I WANT TO DELETE A SCREEN NAME [ANGELITA194] FROM MY ACCOUNT. HOW DO I DO THAT?
i’m trying to delete my screen name on aim 6.8 but i dont know how!
I see others are having the same problem deletiing an AIM name. Why can’t you just give us a simple 1 2 3 direction. My god why make it so hard to get a name off if we do not want it.
These instructions are 123, if you look under
"Delete A screen name in Aim 6.8" the steps are outlined for you.
hopefully this works.
I want to continue with aol but want this "screen name " gone. Please do so without a long process or a lot of bs.
I REALLY WANT TO DEACIATE MY AI ACCOUNT BU I CAN’T WHY..GRRRRRRRR….
can i use my aol screen name as my aim screen name like can i sign in on aim with my aol screen name? how do i download aol?
I really want to delete my free aim account please help me!
I want to KEEP my free AOL master account, but delete one of the screen names that I created . How do I delete that screen name, WITHOUT canceling my whole AOL account ?
please cancel my screen name LIRPA40
I would like to know how or can you please delete two of my aol screennames. Sw33tnjuicy24 and s3xymama24, please. Thank u.
You have to follow the instructions provided in AOL’s website. If you don’t follow them you screen names won’t be deleted. Click on the links under Canceling your Free AOL account.
Can’t find any links on aol’s site to cancel my free account
cancel.aol.com links to here:
https://new.aol.com/free2paidweb/
and that is as far as I can get
LOL good find. I created a new FREE Aol account and snooped around on the help site on how to cancel it. The cancel.aol.com link has been converted over into a upgrade your account area. I can assure you a few months ago they did have a method of canceling your free account but it involved sending snail mail to their offices. I figure they no longer want to waste time opening mails so they removed that method. The new method is calling 1-800 827-6364. I will make a new blog post reflecting this.
I want to cancel a screen name. I click on “Screen Names” and it tells me that the information is not available to anyone outside of the US. I know where I am supposed to go, I know how to follow directions but the knew “Settings” page does not even allow anyone outside of the US to view their own account info. Could you please tell me HOW DOES AN AUSTRALIAN DELETE A SCREEN NAME?
I meant “new” BTW if anyone wants to get picky.
Is your screen name, PAID or Free? Is it an AOL screen name or an AIM screen name.
I WANT TO DELETE THIS NAME
hey wbmike u know what sux! I have 2 aols and 1 aim All of theem i am trying to get rid off!! of course i don’t mmind the aim but the aols were from the decade of dial-up! Isn’t there atleast another way than calling them! Do you have a e-mail adress i can send to!
Im gonna be making another a yahoo anyways
Just abandon them. People post here saying they want to delete screen names, and really if you just follow the instructions you can have them deleted that way. You can abandon your AIM screen names.You don’t need to actually try figuring out ways to delete it. Just stop using it and totally abandon it. Eventually after a few years they will deactivate and you won’t care about wanting to delete them anymore once you’ve signed up for yahoo.
There is no person you can email about this. You’ll have to call the number for AOL screen names.
i have an aol.com email address but i wan to to delete. i have read all the policies and the terms of agreement. but it doesnt say anywhere how i delete it. do you think you vacn help me out?
Call 1 800 827-6364
U SUCK
u stfu u suck big ones
so, if i dont’ use my aol/aim..it will be deactivated..meaning i can no longer sign on into that account?
Yes, but that only pertains to AIM screen names. If you have an AOL screen name you can just call that number to deactivate it.
Yeah… it doesn’t work… I guess we have to wait 6 months or however long it takes for it to deactivate… Ive had the same aim for 8 years and all of a sudden I have a virus that I cant get rid of and it sends it to everyone on my list… If you ask me its prolly a scam or something. The more I think about it the more it makes sense… Doing the deleate instructions only deletes it from the list of names.
Yes, the instructions removes your screen name from Aim’s drop down list, but the main point is to not use it ever again. Its supposed to take 6 months to deactivate, but there are times when it takes even longer. You can check back every year to see if the screen name is deactivated by checking for availability during the registration process.
Someone created a screenname and is pretending to be me, they are going into chat rooms and then giving my name and work number. I received 3 calls already. Is there a way to contact AOL and find out information on this screenname? Is there anything I can do to find out who is doing this??
I called 1-800-827-6364-this number is for paying aol customers only. I have four screen names I want to delete from aol that are free. No success! Any suggestions?
my mom is getting really mad at me because these people signed me upp for things i dont want and i want to delete my AOL screen name because i think that it is the problem. can u help me because i dont want my mom anymore mad than she already is. *sob* please help me!
I’m not sure if you’ll read this, but I want to thank you for the information about cancelling an AIM account. It may not be an exact science, but it’s better than nothing. Thank you.
I just successfully removed one of my screen names using instructions on AOL. As a past AOL tech, I can tell you that some of the answers in here are so old they no longer apply.
These instructions are as follows:
You can have up to seven screen names on your AOL® account. Your first screen name, the primary master screen name, cannot be deleted or changed. You can however delete or change other screen names any time.
Note: To delete a screen name registered with an AOL® Premium Service like AOLbyPhone™, you will first need to unsubscribe from the Premium Service, and then delete the screen name.
To delete your screen name:
1. Go to http://bill.aol.com.
2. Sign in with a master screen name. Type the answer to your Account Security Question, and then click Continue.
3. Under Screen Names click Manage Screen Names.
4. In the Additional Screen Names box, under Delete, click X (on the name you want to remove).
5. Click Delete.
6. A confirmation message is displayed.
The URL to this very helpful site is:
http://help.aol.com/help/microsites/sc_search.do?cmd=displayKC&docType=kc&externalId=217428&sliceId=1&docTypeID=DT_AOLHOW_TO_1_1&dialogID=25770634&stateId=1%200%2025778464
Hold on there Doris. The point of this post is to CANCEL an AOL account. Sure you can delete sub screen names under your AOL account, but the majority of users here want to CANCEL the whole account.
The method you posted there does not do this and says, “Your first screen name, the primary master screen name, cannot be deleted or changed.” This is where most users get frustrated. People want a way to cancel their account which includes deleting the primary screen name.
The methods posted here actually come from AOL’s very own website, and to this day they still say the same thing.
I want to change my screen name password or delete but when i try to change password i forgot security info.
There’s not much you can do if you forgot your security answer.
wow I cnt believe I read so many of dese borin comments lol yo wbmine dese ppl cnt read dey keep askin da same thing ova I got ova 30 aimz all I want 2 delete but smart thing I do iz neva go on dem lol ppl stop goin on ur s.n’s and cryin 2 ppl ova da internet get a life if ur a girl get sum dick if ur a guy get sum pussy
I wish to cancel my insurance policy as of 4/9/09 due to finding a
cheaper policy. Please send me a message.
This is a blog not an insurance policy website.
I WANT TO DELETE MY TWO AIM. BUT I DON’T KNOW HOW THROUG YOU SHOULD HAVE CANCEL YOU’RE ACCOUNT ON AIM. IT BE MUCH MORE EASIER LIKE MYSPACE THEY HAVE CANCEL ACCOUNT YOU SHOULD DO THAT. </3 EMAIL FOR CANCEL ACCOUNT OF AIM. MY EMAIL IS LUCINDA@FEELINGS.COM
OMFG I let my AIM/AOL ferment for a good 3 years & is still active, I just want them GONE! Is there no way to cancel/delete/terminate/etc a stupid account?
diz is not very helpful u now
lmao
lol
What do you need help with?
oh so completely RETARDED not to be able to delete an aim account………………………….Way to odd and this is for years now and AIM doesn’t care about the complaints… never AOL or AIM again… T___T
After reading all these comments. It proves my point as to why I want to cancel my aol email account. But it seems I can’t. So, tell me is there any way, that if I have to just abandon it and let it ferment, is there a way to block access to it so no one can log into that email?
is there a way to block to it so no one can log into that email?
hi
i want to delete my aim acount how do that
can somebody help me do so
thanks
So….I see that AOL is like the freakin CIA with this crap. I just have one question….If I create a BRAND spankin new screenname, and NEVER use my “primary master screenname” as Doris calls it, does that mean the FIRST PRIMARY s/n will deactivate over a long period of time? Or does it stay active if I use it to sign into my AOL mail- NOT MY MESSANGER….
Now, I obviously think this is wack. I was probably 11yrs old when i signed up for a free account..if i knew i was destined to have it till I die (and it will probably still be alive and active after I die) I would have never signed up for this..
you can delete Yahoo and MSN, but this……this is just odd. lol I can’t even delete Facebook. Makes me wanna just change my name, get plastic surgery and start a new life in the Congo. lol
You may be confusing the AIM vs AOL screen names so I’ll break it down.
Doris is talking about AOL screen names. So luckily for you, if you have an AOL screen name you can cancel it. AOL considers your account active until you manually cancel it. The instructions to cancel are in the blog post and you will have to send snail mail to that address, be sure to check the box when you print the form.
For AIM screen names, your screen name can only be active if you log into any AOL or AIM service, even if it’s a website or bebo or whatever. AOL says AIM screen names will be deactivated within 6 months of inactivity, but this is usually not the case. Sometimes they may deactivate but other times they never do.
—————————————-
Master AOL screen Names:
When you create a brand spanking new AOL screen name, it is considered the “primary master screen name”. Under the Master screen name you can create sub screen names. Usually AOL members make sub screen names for their children. They would place some of the screen names under parental controls to block sites or control who to IM. This is what Doris is referring to and it doesn’t apply to AIM screen names.
https://bill.aol.com/SPortal/jsp/main.jsp
Here is the link to cancel an aol account
i want to delete my aim accoutn how do i do that cuz this crazy bitch keeps hacking on my aim account
how the heck we do that?
Whose created the account for aol or aim is an IDOIT!!!!! they won’t let us delete this STUPID account!
How the hell I have to call this company to delete this STUPID account?! I am deaf! Think about DEAF people! huh?! Duh!
i sighned up for email@aol they accepted my info.but now they wont let me acess my mail when i try to sign in it says wrong screen name or password how is this possible when they accepted my entry?
Hey, Mike…question for you: As you know your AOL screen name doubles as your AIM screen name, so if you cancel your AOL account, does that mean you can no longer use the primary or secondary AOL screen names associated with it to sign into AIM? If the answer is “Yes”, how long does it take before the canceled AOL screen name is deactivated/deleted from AOL’s system so that you can no longer sign into AOL and/or AIM with it? I’d like to write something on my blog about it but I’d like to know what I’m talking about before I do. (I may call AOL and play with the call reps for a while after I eat tonight – that’s probably the only way I’ll find out, since the AOL Help topics are useless) .
Also, I wasn’t under the impression you had to write in to cancel AOL; the online form provided a check box to cancel the account entirely (with no conversion to free membership). But I haven’t tested the online form in a while so I’ll check it out again.
BTW, I agree with the other posters here: not being able to simply delete an AIM screen name really does suck. I don’t trust the “not using it deactivates it” method at all, plus there’s too much room for user error (signing in by accident, whatever) to ensure it can work for everyone.
Q. does that mean you can no longer use the primary or secondary AOL screen names?
There are two types of AOL Accounts in this case. The FREE AOL account and the PAID AOL account.
When you cancel a PAID AOL account, you will be converted to the FREE AOL account. All your screen names will be intact including the master and secondary screen names under the account.
Q. I wasn’t under the impression you had to write in to cancel AOL
The current method of cancelling your FREE AOL account is to send a letter with the cancellation form to AOL, and you must checkmark the box that you want your account deleted.
Q. “not using it deactivates it” method
As for AIM users they really have no other option of cancelling their screen name. If you really want no one to use it you’ll have to perform a TOS Violation. Other than that, AOL says they will deactivate the account after 6 months of inactivity. From my experience, this doesn’t really happen as it should. There appears to be a random reset day where they will deactivate and allow screen names to be registered again. Nobody knows what day it will take place.
Actually you are right, they changed the cancellation form, and now you can deactivate it using the electronic signature instead of mailing. Mailing appears to be optional.
So in this case I can update the information regarding electronic cancellation.
Thanks for looking into it, Mike. I wanted to call AOL and test the online cancel form the night I wrote you but I got busy with a few other things. Monday or Tuesday I’m free as far as I know so I’ll give them a call then. I want to hear the call reps say what you can delete with AOL, how you can delete it, what must simply wait for a deactivation from lack of usage, and so on, then compare notes with you and then probably write a new post on it.
“Actually you are right, they changed the cancellation form…” Yeah, I knew how it worked, I just wanted to know if you’d seen them change it since I wrote my post on it a year or two ago. Maybe not…but I’ll double-check soon just to be sure. Thanks again!
Woo-hoo! Just got off the phone with two AOL call reps – and I got my questions answered.
If you completely cancel a paid AOL membership (that is, when you’re canceling if you request that your account NOT be converted to a free one) or if you completely cancel a free AOL membership, you will NOT be able to sign into the AOL software with your canceled account’s screen name(s) effective immediately. (That’s one way you can tell the cancellation went through, I suppose – never thought of that before). BUT you will still be able to sign into the AOL websites/email and you will still be able to sign into AIM with that screen name.
If you don’t want the screen name to continue to work on AOL websites/email and/or in AIM don’t sign in to any of it for one month. After one month of not signing into the AOL websites/email and/or AIM, the screen names you canceled will be automatically deactivated (pretty much deleted) from AOL’s system.
After that one month goes by, if you try to sign into the AOL websites with your canceled screen name accounts, you will not be able to.
One thing I still question is how long de-activation really takes – one month seems like record time for AOL. Everything I’ve read online (on non-AOL sites – AOL’s own site offers no answers) indicates it’s more like six months until deactivation occurs.
Also, the first rep I spoke to told me you can completely delete/deactivate an AIM screen name by logging in at aim.com and looking for “help” or “account” links so I tried both and tried every other link that looked like it might lead me to an option like that while I spoke with her, but that got me nowhere. She told me she could not be more specific than that since she didn’t know all the steps for how to deactivate/delete an AIM screen name.
I don’t know if I should call again and start all these questions from the top with another call rep – I want to verify that it’s one month of no use after cancellation to trigger deactivation, and I want to know if there really is a way to delete/deactivate an AIM screen name at aim.com; so far I can’t pin down answers to either question.
I’m on the phone with a third call rep (I’m “live-commenting” this if you will) and he told me that if I completely cancel an AOL account (free or paid) deactivation of the screen name in the AOL software will occur immediately but deactivation of the screen name for use on AOL websites/email/AIM will depend on your billing cycle – that it is not a case of “one month of not signing in to deactivation”) but a case of “if your billing cycle falls on the 30th of every month but you cancel on the 10th, you will still be able to sign in for 20 more days”).
In other words, account deactivation can take *up* to 30 days, depending on your billing cycle.
He also told me that deactivating/deleting an AIM account takes place both online and “in the software”, then he told me to go to “aim.com in the software”. I asked him which software and he told me to use the AIM software.
I got so ticked at all the inconsistent answers to my questions between these three reps that I asked for the last rep’s supervisor and got put on hold, which gave me enough time to write this.
He got back on about 5 minutes later and said the supervisor was tied up (isn’t he always) and offered to help me again himself, so this time I leveled with him and told him he was the third rep I’d spoken to and the answers I was getting were inconsistent and that I was not, and should not, be satisfied with that.
We went over all my questions again and this time I think we got the answers more or less pinned down (he didn’t know it but if he didn’t try harder I was going to file a complaint with Corporate because all the inconsistencies were starting to get on my nerves). I feel the call reps are poorly trained and need more practice to handle occasional curveball questions like my own in a more consistent, informative manner. What a complete pain in the butt AOL is to deal with.
I have a question. I have a free email account through aol. I don’t know how but someone has hacked into my account and changed my security question and my birth date. I can’t reset my password because I don’t know what information the or she put in. I have called and of coarse I cant talk to anyone because I am not paying for the account. I tried to cancel it through their automated service, however they told me that the account can be reactivated simply by logging back in. Do you have any suggestions? I would like to keep that account but I don’t want everyone knowing my password. Please help!!
I think I know how to delete of Aim Screen Name. You first go to http://chat.aim.com/ and chat. While cheating break the rules. The rules are on http://aimpages.aol.com/aimchat/standards.
It says “Violations of these guidelines may result in actions, without warning, that range from suspension of access, to deletion of your AOL and/or AIM Screen Name and all related material, to appropriate legal action.” Reply if this works!
@Mike That is an easy way of performing a TOS violation.
To delete your AOL and/or AIM Screen Name email CancelWSAUK@aol.com.
Looks like it’s for UK only.
It works for all countries.
Mike, have you been able to use it to cancel an AIM account from outside the UK? I’m going to have to start creating new AIM screen names just to see how to most easily cancel/TOS them. As far as I can tell, the method post author Mike outlined above is the only one that seems to have any chance of working without committing TOS violations…so far, anyway…
I think it works. I tried it and when I login to Aim Mail or Aim Screen Name it said “Invalid Screen Name or Password. Please try again.” It took about five days before they deleted my account. Reply if you tried to email CancelWSAUK@aol.com and after five days it said “Invalid Screen Name or Password. Please try again.” because I can not login to my account anymore!
i have an aol account that i barely use. i sign onto it every once in a while. today, someone else signed onto my account & IM’ed my father a link to some match making website. Obviously, it’s spam. But, i wanted to know if aol signs onto accounts occasionally & send out things like that to advertise for those websites? Would you know if this is true? Or do i have a case of a hacker on my hands?
how long does it usually take for the screen name to become deactivated??
Fuck AOL e-mail, forget about this account
@Minniie: No AOL doesn’t sign onto accounts. Its spam and most likely your dad’s account password was broken and a spammer signed onto it to send messages. You need to change the password at http://screenname.aol.com provided you remember the security question.
@squish, according to commenter Mike’s method of emailing CancelWSAUK@aol.com, it took him 5 days. Post back if the method worked for you.
i did the delete screen name thing from the drop down screen and that did work. someone mentioned that if you dont use an account it will become deactivated due to no recent activity. i was just wondering how long does that take to deactivate? i actually do want my second account to be deactivated lol.
It takes a long time (6mo-3yrs) for that method.So as Mike has mentioned, visit
http://help.aol.co.uk/termination/article/20061211064709990001
and email that person.
thank you very much!!!
How can I block a person from sending me emails
I just called the 800 number and went through the full process of closing my aol account. The person I spoke to assured me that it will be as if I never had an aol account. Ten minutes later I was able to sign in. Hmmmmm. My advice, just pretend you never signed up with aol, wipe all memories from your mind. Then voila, it will be as if your account never existed. Aol must be utilizing a zen approach to account deletion. WEIRD INCOMPETENTS!
@Tip Maker: Have you tried the online method. I think it should be much faster than calling.
@Everyone else: If you tried emailing CancelWSAUK@aol.com
please post your results for AIM account deletion ONLY.
i would like to cancel my aim account please. i don’t want it anymore.
Hi WBMike:
Didn’t know about the online method. Searched and all I could find was the 800 number method. After calling I found this board. I’ve changed my password and will just let the account go inactive from non use. Thanks all the same.
Tippy
i want to delet my aim account how do i do it
HOw about we just sue AIM?
For what? It doesn’t cost anything. Also, you’d have to sue AOL, since they own and run the brand and platform behind it. I *would* be willing to sue them for not addressing the needs of free account holders who can’t get their accounts back even after a hacker breaks into them and takes control (this is a current issue being discussed on my blog).
Ok, so I sent an email to cancel my account to the email address provided:
CancelWSAUK@aol.com.
I sent it thru my yahoo account on 8/23. I got a response today saying that for security reasons, to sign onto the Webmail Portal
http://webmail.aol.co.uk
and send a message from the aim mail that you have. Ok understandable. I did that today. I will let you know status.
I just recieved an email from (myself) does that mean that this person is also getting all my email? aol would not talk to me…actually hung up on me when asked to speak to security or supervisior, how can they offer a free site with no one to talk to?..should I beconcerned about bills sent to my aol address? any help would be appreciated..thanks
If you get an email from yourself it means a spammer has spoofed your email address. It doesn’t mean your account is compromised either.
Sorry for the delat in the update. I finally went on aim.com and tried to sign into my screen name and it said “Invalid Screename.” I also tried signing onto my screenname on my downloaded version of aim 6.9.1.5.1 and it doesn’t sign in. At the top it says “Screen Name Suspended.” It includes the following link:
http://www.aim.com/errors/SUSPENDED_n.adp
Not sure if it means complete deletion of the account though, but i think this is the best I can get.
Well I guess they will just suspend accounts. I guess that’s progress.
Hello how are u doing am Kaat am looking for a deaf man to love and be with for the rest ofmy life am full deaf lady
here is my aol ID if u want toi chat with me and egt to no me more and better add me at Deafkaat001@aol.com
Hello how are u here is my aol ID IM at Deafkaat001@aol.com
This same thing just happened to me-went to sign into AOL and it says invalid password/screen name-when I called the idiots in the Phillipines for help, they asked my answer to my security question and every answer I gave was the wrong answer! Have a fee account and tried to upgrade to a paid account just so I could get some help and they said they couldn’t make any changes to my account b/c I couldn’t tell them the answer to the security question! something needs to be done about this!
ok, if i don’t log in aim it will be deactived, but can i the possibility of recuperate the screen name or maybe will appears that screen rname is taken?
@Anonymous, supposedly but I’ve heard it takes far too long for the screen name to deactivate. I’d just suggest making a new screen name instead of waiting.
I follow the directions–but surprise surprise–there is no link under “i want to” like each and every one of these says there is so that i can cancel my free account. The only from available is to convert TO a free account. I want to kill it altogether!
I’ve tried calling to cancel my free email account (used to be paid up until 5 years ago) and they won’t let me access my account because I have no idea what my favorite movie is.
I couldn’t do it online because I don’t know what my favorite city is.
These are not security questions I would have ever chosen because those answers could change.
Any suggestions?
Also, on AIM when I sign in using my new (non-AOL) screen name it automatically signs me in with my AOL screen name as well. I can’t figure out how to get that to stop!
I’ve tried uninstalling the software, deleting the folder, cleaning the registry, EVERYTHING and it won’t quit picking up my former AOL screen name on AIM.
so my screen name got suspended by emailing CancelWSAUK@aol.com , but i have been trying to suspend another sn of mine, and i find it weird that it is not working this time. i don’t understand why it worked before I’d say around September, and now it is not working. >[
Well at least we know that emailing them works.
after i send an email to CancelWSAUK@aol.com wat am i supposed to do…? am i suppose to wait till they send me an email back or wat ,,,,,,,? please reply back
I sent an e-mail to CancelWSAUK@aol.com as per instructions. AOL UK replied to my e-mail saying that my request was relating to an AOL USA account and I’d have to contact them.
The UK termination worked for me. Can’t log in anymore. Hope it works for everyone else.
Thanks Gaz, that’s what I was waiting for…someone to say it doesn’t work for AOL US customers. I didn’t think it would, so I’ve held off on making a post to see how it turned out for US users first.
WBMike, did you ever figure out the answer to my question? I can’t even recall what I asked you so I’d have to dig through like a month of email now to find what I’m trying to think of.
Whoooooohoooo!!! I think it’s going to work for me (email termination with UK that is) I got a reply immedietly from them as soon as I requested termination, they are processing the info now.
I will follow up lata…
Whats sad is we don’t even have the equivalent of this email address for the US servers. We have to use the UK one just to do it. I think it’s safe to say that this method works and will now become the most highest recommendation now.
WBMike,
Quoting Gaz’s comment: “I sent an e-mail to CancelWSAUK@aol.com as per instructions. AOL UK replied to my e-mail saying that my request was relating to an AOL USA account and I’d have to contact them.”
So not only is there no US equivalent of that email address, but US users can’t use the UK address, either; they just get bounced back to US methods for cancellation. That’s how *I* take what Gaz is saying.
And I’ve just briefly glanced at comments on this page since I don’t have time to read them all right now and I see I’ve been remiss in not keeping you guys updated: the cancel.aol.com link still works but there’s quite a rigmarole you have to go through to access AOL’s cancel form from there, so I wrote up new instructions a few weeks ago (easiest ever, since I found a shortcut that AOL was hiding):
http://anti-aol.livejournal.com/93274.html
Oh ok thanks for the update. I didn’t have time to read all the comments here as well. I’ll try to keep it updated.