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Deleting an AIM or AOL Screen Name Account
Many people ask if its possible to cancel or remove your AIM or AOL screen name and account.
Depending on which account you have, you may or may not be able to completely cancel your account
If you have..
- A Free AIM Account: You MIGHT be able to cancel.
- A Free AOL Account: You WILL be able to cancel.
- A Paid AOL Account: You WILL be able to cancel.
Cancelling your Paid AOL Screen Name
- Head over to Cancel AOL
- Look for “Cancel My Billing” on the right sidebar
- Press Continue.
Cancelling your Free AOL Screen Name
- Head over to Cancel AOL
- On the sidebar, click on “5.How do I cancel my free member account”
- In the message box that pops up click the blue link that says “here”
- Click on Cancel on the next page.
- Be sure to checkmark “…you do not want your account to be converted to free“
- Alternatively download the AOL Cancellation Form (mirror) and follow it’s instructions.
- You can mail the form to:
AOL LLC, PO Box 65100 Sterling, VA 20165-8800
New method of Cancelling your AIM screen name
We are currently testing a new method of cancelling your AIM screen name. According to commenter Mike, there is a website which details instructions on terminating your AOL account, it seems this might also apply to AIM screen names. Head over to AOL Termination UK and follow the instructions there. If you sent them an email and can not login to your AIM account after five days of waiting, post back in the comments section.
Fake “Cancelling” your Aim Screen Name
- Open AIM 6
- Click Aim then Sign Out (If your Online)
- Click on a Screen Name
- Uncheck Remember Me
- Uncheck Remember Password
- Press Delete On your Screen Name
For Aim Users only: If you followed the first step, your screen name will now be removed from Aim’s drop down list. However, there are few important things you should remember. Screen names will eventually become deactivated due to inactivity. This means you should never log into the screen name at all. This includes checking Email and posting on AOL’s message boards. Each time you sign on, you initially reset the clock for the screen name to become deactivated.
Another way to getting your AIM Screen Name deactivated is a bit more nefarious as it requires you to do a Terms of Service violation. Essentially once you have done a Terms of Service violation your account will most likely become suspended and nobody will ever be able to sign on or use it again. This is until AOL dumps the inactivated and suspended screen names, which can take years before its placed back into rotation. Most of the time this never happens for suspended screen names.
151 Comments to “Deleting an AIM or AOL Screen Name Account”
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Sorry for the delat in the update. I finally went on aim.com and tried to sign into my screen name and it said “Invalid Screename.” I also tried signing onto my screenname on my downloaded version of aim 6.9.1.5.1 and it doesn’t sign in. At the top it says “Screen Name Suspended.” It includes the following link:
http://www.aim.com/errors/SUSPENDED_n.adp
Not sure if it means complete deletion of the account though, but i think this is the best I can get.
Well I guess they will just suspend accounts. I guess that’s progress.
Hello how are u doing am Kaat am looking for a deaf man to love and be with for the rest ofmy life am full deaf lady
here is my aol ID if u want toi chat with me and egt to no me more and better add me at [email protected]
i will like to know more about you pls
Hello how are u here is my aol ID IM at [email protected]
This same thing just happened to me-went to sign into AOL and it says invalid password/screen name-when I called the idiots in the Phillipines for help, they asked my answer to my security question and every answer I gave was the wrong answer! Have a fee account and tried to upgrade to a paid account just so I could get some help and they said they couldn’t make any changes to my account b/c I couldn’t tell them the answer to the security question! something needs to be done about this!
well anne..
Anybody who told you to be yourself simply couldn’t have given you worse advice…
Are you always this stupid or are you making a special effort today?
I hope you are hungry……you’re about to eat a heaping plate of shame.
your are the one asking questions to Filipino people because you cannot solve your problems by yourself then you call them idiot..
Never look down on anybody, unless you are very sure that you are better than them.Think before you speak, it’ll save you the humiliation.
Shouldn’t you have a license for being that IDIOT?
If I hurt your feelings in any way I just want to know from the bottom of my heart that I don’t care.
Nothing is more insulting to the critics than a smile and a don’t care attitude because it defeats their whole purpose to demean you.
“Egotism is the anesthetic that dulls the pain of stupidity.”
Don’t get insulted, but is your job devoted to spreading ignorance?
anne or whatever your real name…how pathetic your parents and relatives for having an uneducated unethical person like you
you should realize that people who tries to help you are concern but you are speaking mean things behind their back.
hahahaha!
There is no vaccine against stupidity.
I believe in respect for the dead; in fact I could only respect you if you WERE dead.
you do not deserve respect. and you think your greater than others..LOL
kevin, you might just be the rudest person ever. She had a legitimate concern, and your comment didn’t contribute ANYTHING to the conversation. If you please, would you go away, learn some manners, and grow up, and maybe one day a girl will actually like you, although that’s highly unlikely.
ok, if i don’t log in aim it will be deactived, but can i the possibility of recuperate the screen name or maybe will appears that screen rname is taken?
@Anonymous, supposedly but I’ve heard it takes far too long for the screen name to deactivate. I’d just suggest making a new screen name instead of waiting.
I follow the directions–but surprise surprise–there is no link under “i want to” like each and every one of these says there is so that i can cancel my free account. The only from available is to convert TO a free account. I want to kill it altogether!
I’ve tried calling to cancel my free email account (used to be paid up until 5 years ago) and they won’t let me access my account because I have no idea what my favorite movie is.
I couldn’t do it online because I don’t know what my favorite city is.
These are not security questions I would have ever chosen because those answers could change.
Any suggestions?
Also, on AIM when I sign in using my new (non-AOL) screen name it automatically signs me in with my AOL screen name as well. I can’t figure out how to get that to stop!
I’ve tried uninstalling the software, deleting the folder, cleaning the registry, EVERYTHING and it won’t quit picking up my former AOL screen name on AIM.
so my screen name got suspended by emailing [email protected] , but i have been trying to suspend another sn of mine, and i find it weird that it is not working this time. i don’t understand why it worked before I’d say around September, and now it is not working. >[
Well at least we know that emailing them works.
after i send an email to [email protected] wat am i supposed to do…? am i suppose to wait till they send me an email back or wat ,,,,,,,? please reply back
I sent an e-mail to [email protected] as per instructions. AOL UK replied to my e-mail saying that my request was relating to an AOL USA account and I’d have to contact them.
The UK termination worked for me. Can’t log in anymore. Hope it works for everyone else.
Thanks Gaz, that’s what I was waiting for…someone to say it doesn’t work for AOL US customers. I didn’t think it would, so I’ve held off on making a post to see how it turned out for US users first.
WBMike, did you ever figure out the answer to my question? I can’t even recall what I asked you so I’d have to dig through like a month of email now to find what I’m trying to think of.
Whoooooohoooo!!! I think it’s going to work for me (email termination with UK that is) I got a reply immedietly from them as soon as I requested termination, they are processing the info now.
I will follow up lata…
Whats sad is we don’t even have the equivalent of this email address for the US servers. We have to use the UK one just to do it. I think it’s safe to say that this method works and will now become the most highest recommendation now.
WBMike,
Quoting Gaz’s comment: “I sent an e-mail to [email protected] as per instructions. AOL UK replied to my e-mail saying that my request was relating to an AOL USA account and I’d have to contact them.”
So not only is there no US equivalent of that email address, but US users can’t use the UK address, either; they just get bounced back to US methods for cancellation. That’s how *I* take what Gaz is saying.
And I’ve just briefly glanced at comments on this page since I don’t have time to read them all right now and I see I’ve been remiss in not keeping you guys updated: the cancel.aol.com link still works but there’s quite a rigmarole you have to go through to access AOL’s cancel form from there, so I wrote up new instructions a few weeks ago (easiest ever, since I found a shortcut that AOL was hiding):
http://anti-aol.livejournal.com/93274.html
Oh ok thanks for the update. I didn’t have time to read all the comments here as well. I’ll try to keep it updated.
i have wanted to delete my aol screenname, but its been so long i dont remember the master name or the card i used to start it up with. it is no longer a paid account and i cannot delete it in anyway.
if i dont check it for a while will it just be dleted?
Hello. I had the screen name “Randolphs SK”. It was registered as an AIM only account. I sent an email to the UK email listed above and they have suspended it. I am in the USA (New York). I can confirm this works. Most likely by luck. Good luck!
That pretty much messes up the statistic, but thanks Randolph.
@Randolph – I subscribe to all the comments on this post – thanks for letting us know!
[...] at Bumped Tek has some excellent how-tos for AOL and AIM users. Among them is how to delete your AIM screen name. The upshot is, it can’t be done, but there are a few ways around [...]
hi
i have problem with deleting the my old account
so would u help me out how to delete the my account..
thanks for help me
Live in Sweden and wrote aol in the UK. Can confirm that I can no longer can log in to my aim/aol free mail account. Took 4 days.See below.
Best of luck to all of you who want to get rid of aol/aim accounts!!!
“Dear Customer
Thank you for contacting AOL using our customer feedback form.
We regret to confirm that we have received your cancellation request, and will cancel your account in 3 days time.
We hope this information has been useful and has answered your query. If you require further assistance on this matter, please be sure to include the unique tracking reference number included within this email.
Kind regards
AOL Customer Support Team
Remember, the quickest and easiest way to get support on AOL is to visit our online Help area at http://help.aol.co.uk/
AOL (UK) Limited. Registered company number 03462696. Registered office address at 68 Hammersmith Road, London, W14 8YW.
VAT Registration Number: 766 45 16 05. Read our Privacy Policy here http://help.aol.co.uk/helpnotsearchable/privacy-policy/article/20070126060009990001 and our Terms of Service here http://help.aol.co.uk/helpnotsearchable/web-services-agreement/article/20070125072109990001.”
Hi all. Just want to share that I have managed to delete aim/aol accounts via the u.k. address. I live in Sweden. All the best to you out there who want to cancel/dete/terminate accounts with aol/aim.
I tried to have my AIM screen name deleted or even suspended. I would like to get rid of my sn all together. I’ve emailed the UK address and was told to touch base with AOL in USA. No luck there. I’ve called AOL to request it be deleted but they replied with ” as of right now we can’t.” I’ve gone into to chat rooms so people can report me so AOL can suspend my account but no luck there.
I’m asking for any information on how to suspend my aim sn. As you can see I’m trying really hard to get rid of my nightmare. Please HELP.
Thanks in Advance
I want my AIM deleted, and they can’t delete it? Such crap! I don’t even have a mail account with them. Any way I can contact AOL? I don’t have a free or paid account with them.
I want my AIM deleted, and they can’t delete it? Such crap! I don’t even have a mail account with them.
so i keep geting hit upz from some weird perverted stangers nd how do dey even get my screen name.anywayz tired of it i made a new one but i wnna delete my old one so im scruwed.lol
I had no idea how to approach this before-now I’m lkoced and loaded.
I can’t delete my old screen name..so tell me!
I’m also caught in the “free” AIM account loop which doesn’t let me to delete it.
I already wrote to AOL UK and they replied that I’m not a AOL UK member and should therefore turn to AOL US.
I think I’m going to go with the snail mail option now.
BTW, if anyone else is moving from AIM to XMPP/Jabber/GTalk, I wrote a list of reasons that I post to all of my (ex)contacts. You’re free to copy-paste or modify it if it’s of any use to you:
http://matija.suklje.name/?q=node/191
hi i have tried to delete my aol email account but i have had no success…i followed a link that says “cancel AOL” after that it just takes me to the help menu. help please anyone??
[...] Deleting an AIM or AOL Screen Name Account » tek 17 Feb 2008. Many people ask if its possible to cancel or remove your AIM or AOL screen name and account. Depending on which account you have, you may or Deleting an AIM or AOL Screen Name Account » tek [...]
[...] Deleting an AIM or AOL Screen Name Account » teki have wanted to delete my aol screenname, but its been so long i dont remember the master name or the card i used to start it up with. it is no longer a paid account and i cannot delete it in anyway. if i dont check it for a while will it just be dleted? [...]
Hi
I have 2 aol email addresses, I dont know the password for one of the email addresses (one of colleagues says that it is terminated as there were some changes in the data system) and the other no idea of the email address and the password.
Please help me to get the email address and passwords.
Thank you.
Hi I need to delete [email protected] please
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